Setting your team up for success

Convo | Setting your team up for success with Kaci Ackerman

interview podcast sops team time managment


Tune in to this episode to hear me chat with Kaci Ackerman. Kaci went from dental office manager to running a six-figure business in less than two years. She’s a certified business manager and ClickUp expert. She’s worked with over a thousand business owners to streamline their businesses.  

In this episode, we geek out about all things systems and SOPs, which I loved. We also got into the specifics of setting up your team up for success. Team building is such an important aspect of scaling a business that gets frequently overlooked, but not today!

Topics discussed:

  1. Why Kaci keeps a lean team and how she’s up her business to function that way
  2. Working with contractors vs. employees
  3. Different types of contracts: hourly, retainer, flat-rate
  4. Choosing team needs based on your specific offers
  5. Where you should start when building your team
  6. The power of a good virtual assistant
  7. Determining where you can actually outsource in your day-to-day activities
  8. Think of the long-term goals of your business when building a team, not just what you need right now
  9. Breaking down training a new hire into action steps
  10.  How much you and your team can benefit from a well-thought-out SOP.

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